Privacy policy

PRIVACY POLICY

Effective Date: September 10, 2026

At House of Bittor™, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, make a purchase, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

1. INFORMATION WE COLLECT

When you visit or use our website, we may collect information that you voluntarily provide, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Payment and transaction information
• Account information, if you create an account
• Order history
• Information you provide when contacting customer service
• Information you provide when subscribing to marketing communications

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages viewed, referring website, and information about how you interact with our website.

2. HOW WE USE YOUR INFORMATION

House of Bittor™ may use personal information to:

• Process and fulfill orders
• Process payments
• Ship merchandise
• Manage returns, refunds, and exchanges
• Communicate with you regarding your orders
• Respond to customer service inquiries
• Provide information about products, collections, and services
• Send marketing communications when you have opted to receive them
• Improve our website, products, services, and customer experience
• Detect, prevent, and address fraud, security issues, and other unauthorized activity
• Comply with applicable legal and regulatory requirements

3. PAYMENT INFORMATION

Payments made through our website are processed through third-party payment providers.

House of Bittor™ does not directly store complete credit or debit card numbers on our own systems. Payment information is processed by the applicable payment provider in accordance with its own privacy policy and security practices.

4. SHOPIFY

Our online store is powered by Shopify.

Shopify provides the technology that allows us to offer our online store, process orders, facilitate payments, and provide certain services associated with your shopping experience.

Information collected through our store may be processed by Shopify and its service providers in accordance with applicable agreements and privacy practices.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, provide functionality, and support marketing and advertising activities.

You may be able to control or restrict cookies through your browser settings and, where applicable, through the privacy controls provided on our website.

Some website functionality may not operate properly if certain cookies are disabled.

6. MARKETING COMMUNICATIONS

If you choose to subscribe to marketing communications from House of Bittor™, we may use your email address to provide information about new collections, products, releases, events, and other brand communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us at:

info@houseofbittor.com

Unsubscribing from marketing communications will not prevent us from sending transactional communications necessary to fulfill or manage an order.

7. HOW WE SHARE INFORMATION

We may share personal information with trusted service providers when necessary to operate our business.

These parties may include providers that assist with:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting and technology
• Customer service
• Email and marketing communications
• Analytics and website performance
• Fraud prevention and security

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, safety, or security of House of Bittor™, our customers, or others.

House of Bittor™ does not sell your personal information for monetary consideration.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and otherwise operate our business.

When information is no longer reasonably necessary for these purposes, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

9. DATA SECURITY

House of Bittor™ takes reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is collected and used
• Opt out of certain marketing communications
• Exercise other privacy rights available under applicable law

To submit a privacy-related request, contact:

info@houseofbittor.com

We may need to verify your identity before completing certain requests.

Applicable privacy rights vary depending on your location and the circumstances. Shopify notes that U.S. state privacy laws can apply depending on where customers are located and how a merchant handles personal information.

11. CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us at info@houseofbittor.com.

12. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, services, or social media platforms.

House of Bittor™ is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the beginning of this policy.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or the way House of Bittor™ handles personal information, contact us:

House of Bittor™
Email: info@houseofbittor.com