SHIPPING POLICY

Effective Date: September 10, 2026

At House of Bittor™, every order is prepared with the same attention to detail that defines our products.

This Shipping Policy explains how orders placed through our website are processed and delivered.

1. SHIPPING WITHIN THE UNITED STATES

House of Bittor™ currently ships to addresses within the United States.

Shipping options and applicable charges are displayed at checkout based on your order and delivery address.

2. PROCESSING TIME

Orders are typically processed and prepared for shipment within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

During product launches, limited releases, promotional periods, or periods of unusually high order volume, processing may take longer than usual.

If a significant delay occurs, we will make reasonable efforts to communicate the delay.

3. SHIPPING OPTIONS

Free Standard Shipping

$10.95 for orders under $175.

Free on qualifying orders of $175 or more.

Estimated transit time:

3–5 business days

The estimated transit time begins after your order has been processed and handed to the carrier.

Expedited Shipping

Additional shipping options, including expedited services, may be available at checkout depending on your delivery address and current carrier availability.

The applicable cost and estimated delivery timeframe will be displayed before you complete your purchase.

4. DELIVERY ESTIMATES

Delivery estimates provided at checkout are estimates and are not guaranteed delivery dates.

Actual delivery times may vary due to carrier delays, weather, holidays, peak shipping periods, incorrect or incomplete addresses, or circumstances outside the control of House of Bittor™.

5. ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation containing tracking information when available.

You may use the tracking information provided to monitor your shipment directly with the applicable carrier.

6. SHIPPING ADDRESS

Customers are responsible for providing an accurate and complete shipping address at checkout.

Please carefully review your address before completing your purchase.

If you realize that an incorrect address was provided, contact us as soon as possible at:

info@houseofbittor.com

We will make reasonable efforts to assist; however, we cannot guarantee that an address can be changed after an order has entered processing or been shipped.

7. LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If tracking indicates that a package has been delivered but you cannot locate it, we recommend first checking with household members, neighbors, building management, and the carrier.

For packages that are lost or significantly delayed in transit, contact us at:

info@houseofbittor.com

We will make reasonable efforts to assist with the carrier investigation.

House of Bittor™ is not responsible for packages stolen after confirmed delivery to the address provided at checkout.

8. DAMAGED PACKAGES

If your package arrives visibly damaged, please document the condition of the package and merchandise as soon as possible.

Contact us at info@houseofbittor.com with your order number and photographs of the damaged packaging and merchandise.

We will review the matter and work with you toward an appropriate resolution.

9. MULTI-ITEM ORDERS AND BUNDLES

Orders containing multiple products may be packaged together when appropriate.

Theo Bittor® by Bittor bundles are shipped based on the combined weight and shipping requirements of their individual components.

Shipping charges are calculated according to the shipping options and order information presented at checkout.

10. ORDER CANCELLATIONS

If you need to cancel an order, contact us at info@houseofbittor.com as soon as possible.

Because orders may enter processing shortly after purchase, we cannot guarantee that cancellation requests can be accommodated.

Once an order has shipped, it cannot be canceled. Please refer to our Return & Refund Policy for eligible returns.

11. CONTACT

For questions regarding shipping or an existing order, contact:

House of Bittor™
Email: info@houseofbittor.com

Character is the greatest luxury.